HR leaders today face a tough challenge: keeping people engaged while building for the future.
At Orange, the focus is on improving visibility into employee skills, supporting growth from within, and effectively utilizing internal talent. Their story shows what’s possible when you invest in your people and the right technology.
Orange is a global telecommunications group headquartered in France, with operations spanning 26 countries and a customer base of over 280 million people worldwide. In Europe, Orange operates in major markets such as France, Spain, Belgium, Poland, Luxembourg, Romania, Moldova and Slovakia. It provides a full range of services including mobile and fixed-line communications, high-speed internet, and digital TV.
Beyond traditional telecom, Orange is heavily involved in IT and integration services, with a focus on emerging technologies like cloud computing, cybersecurity, the Internet of Things (IoT), and artificial intelligence (AI).
In the Middle East and Africa, Orange operates in 18 countries and provides mobile and financial services to tens of millions of users and supports local economies through initiatives in education, e-health, and rural connectivity.
Through strategic investments, trusted partnerships, and a relentless focus on user experience, Orange continues to redefine what it means to be connected in the digital age. It’s a company that doesn’t just talk about the future; it builds it, day by day, connection by connection.
Orange HR team noticed a common challenge: while employees were delivering on day-to-day responsibilities, there was little time or structure for reflecting on their skills, planning career moves, or identifying growth opportunities.
The team wanted to shift the mindset from “I’m not offered enough” to “I have the tools to grow.” They needed a flexible, people-centric solution to help employees uncover their strengths, map career paths, and stay engaged.
Employees rarely reflect on their strengths or what they need to grow, especially those starting out. Our goal was to give them that space—while also supporting our L&D team with the right tools.
— Andreea R., Culture & Organizational Development Expert
Orange needed a solution for strategic alignment and transparency. They sought:
The push for digital transformation highlighted the need for a flexible HR ecosystem to support employee development in a rapidly changing environment.
Orange needed more than a system; they needed a partner. Nestor’s platform offered the right blend of intelligence, flexibility, and usability to support an evolving HR strategy.
Nestor wasn’t just a tool—it was a partner in change. We saw adoption, alignment, and results faster than expected. And our people love it—it’s intuitive, clean, and actually helps them grow.
— Bianca C., IT Project Manager
Orange’s transformation began in 2020 with the ATOM program, aimed at promoting best practices across the company. Recognizing the need for more than just technology, Orange sought a partner to rethink HR processes, focusing on data-driven decisions and insights into employee skills.
Orange partnered with Nestor, an AI-powered talent management platform designed to help companies build engaged, high-performing teams. It was the best platform to fit Orange’s needs, highly customizable, and easy to connect with other data sources from applications Orange was already using.
With Nestor, the team launched a modular, flexible transformation of their L&D and performance processes; starting with skills discovery and evaluation, then expanding into growth plans, learning opportunities, and internal mobility.
Nestor helped us rethink how we worked. With each module we implemented—from skills mapping to internal opportunities—we saw more clarity and better alignment.
— Florin I., Head of Culture & Organizational Development
Using Nestor’s Skills Library and Skill Gap Analysis, Orange could map employee capabilities in real time, while the platform’s AI-driven personalization made it easy to suggest development paths that matched both individual goals and company needs.
The implementation was gradual and structured, allowing teams to adopt new tools at a manageable pace, and giving the HR team better data for strategic decisions.
We broke the project into steps. Each win built trust. Nestor was a real partner—open to our ideas, ready to customize what we needed, and always thinking ahead.
— Andreea R., Culture & Organizational Development Expert
Orange HR transformation with Nestor was structured into phases addressing specific challenges while fostering employee engagement.
Focus: Performance Management and Team Culture
This phase established performance management processes and assessed team culture through:
Initial Objective: Provide managers with insights into their teams’ skills and strengths.
Extended Objective: Develop a dynamic learning ecosystem enabling employees to:
Better engagement, smarter decisions, and a stronger learning culture.
Since adopting Nestor, Orange has seen measurable improvements in employee engagement, talent development, and performance alignment.
The OKR module made it easy for teams to align goals and stay focused on results. We saw a clear shift in how objectives were set and tracked.
— Radu C., Culture & Organizational Development Expert
These outcomes reflect how Nestor enabled Orange to move beyond traditional HR processes, transforming performance insights into strategic actions that drive continuous growth and internal opportunity.
With Nestor, we’ve been able to identify talent ready for short-term growth or transversal moves—and manage that pipeline as part of our overall HR strategy.
— Loredana N., Learning & Development Manager
Real-time feedback and engagement tools have also helped foster a more open and responsive culture, giving employees a voice, and leaders insights they can act on.
Surveys and feedback loops let people feel heard and give leaders visibility into what’s really going on. It’s changed how we approach culture and inclusion.
— Loredana N., Learning & Development Manager
Orange continues to expand their use of Nestor’s capabilities, leveraging AI-driven insights to strengthen leadership pipelines, building strategic skills, and supporting an evolving workplace.
From data skills to succession planning, Nestor gave us the visibility we needed to act with confidence. It’s not just about managing talent—it’s about unlocking it.
— Florin I., Head of Culture & Organizational Development
Want to see what Nestor can do for your team?
👉 Book a free demo to learn how Nestor can help you build a more engaged, aligned, and high-performing workforce.
