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Company Culture, Employee Experience, Future Of Work, People Analytics

Skills-based organizations: transitioning from jobs to skills

skills based organizations

What are skills-based organizations?

In today’s world, challenges are more diverse than ever. As a result of the pandemic, people are working from anywhere in a more dynamic way. They have different expectations when it comes to their development paths and mission inside an organization, especially the younger generations.

Work practices have also evolved and include new models starting with the gig economy, freelancing, and the integration of contingent workers. The accelerated pace of new technology adoption like machine learning, automation, or AI-enhanced tools has disrupted in unprecedented ways how people work and interact. Therefore, new business models are arising, and many organizations have switched to digital environments adding a strong technology component to their core business. A high-profile example of a company that has publicly announced its swift from telecom to a tech company is Vodafone.

As bold and visionary as these moves might be, they come along with challenges in talent acquisition and the preparation of the existing employees for the digital transformation, and ensuring their current and future skills needed are met through continuous learning and mentorship programs. Moreover, some jobs that involved repetitive tasks are being fully automated and on the verge to disappear while other roles, the more sophisticated ones that require higher-skilled individuals and decision-making is taking the spotlight. As the World Economic Forum study shows, by 2025, 85 million jobs may be displaced by a shift in the division of labor between humans and machines—but 97 million new roles may emerge.

 
In the new context, the classical job approach seems obsolete. Instead, the more dynamic and flexible approach to addressing these changes, which places skills and human capabilities at the heart of talent strategies is taking the ground. Organizations that function on these principles are what we call today skills-based organizations.
 

Transitioning from jobs to skills

As the well-reputed senior research scientist, John Boudreau, expressed himself, putting skills at the center of people strategy allows organizations “to deal with the whole person and the capabilities they have rather than being limited to dealing with them only as they match or don’t match a job description.”

 
Looking from a different perspective, skills are the common language that unites people, roles, work models, opportunities in the workplace, and personal capabilities, goals, and interests that may change over time.
 

For example, bringing innovation and agility in the new hybrid workplace, especially to enterprise-level organizations may require new ways of collaboration and organizing teams and new roles that can’t be defined by the fixed limit of a job description. Instead, accessing and developing employees through their skills allows companies to build an adaptable and flexible workforce.

Furthermore, relying solely on a job description might help you to identify the best candidate match based on a set of skills needed. However, it won’t solve the most pressing issue related to identifying the skills and competencies necessary to drive the company forward.

Skills-based organizations are the ones that truly understand the urgency to act in anticipation of the future. Nearly one in three skills needed in 2018 will not be needed by 2022 predicts Gartner. This fact illustrates just how rapidly skills needs can evolve and change. Difficult as it may seem to predict the skills needed for the future of work, a natural first step might be to assess the current level of competencies within the organization, and the existing gaps and act on upskilling and reskilling in an ongoing way.

Also, for some new roles that require rare or newly emerged skills, this new approach encourages us to look more holistically at employees from multiple angles. We can use the internal marketplace to identify what kind of employee profile has the greater potential to move into a new role, who has the necessary motivation, and what it takes to get there.

So the way forward is to focus on people’s skills and capabilities sustained by analytics and data and bring transparency into the process by encouraging people to assert themselves and take an active part in their development plans. But to do that you need to consider skills as the foundation of any coherent talent strategy, including hiring, workforce planning, performance, career development, learning, and compensation. Knowing what skills you have inside the organization, and understanding where you want to go in the future is the first step in developing customized plans for each employee. Skills are not only linked to learning programs but also to performance. The more people’s skills are up to date, the more productive people will be with direct results in business outcomes.

The main advantages of skills-based organizations

1. Gaining agility and business resilience in an unpredictable environment

Companies that operate in highly competitive and specialized market segments cannot rely on rigid job frameworks. Relying instead on skills that are directly linked to the dynamic nature of business fuel agility and drive innovation. On top of that, these companies have to forge new ways to develop and retain the most talented and high-performing people. A way to do that is to offer more autonomy and design more flexible jobs and career paths that reflect the personal needs, interests, and goals of each employee.

transition-from-jobs-to-skills
Source: The Conference Board

2. Better resource allocation and higher profitability margins

If workforce skills fail to keep pace with business needs and digital transformation, this will impact productivity levels, create frustration among employees who will eventually leave the company, and negatively influence the overall competitiveness in the market. This is why it is important to map and assess in an ongoing way the skills gaps from multiple perspectives. From the feedback received from peers and direct managers to self-assessments and performance reviews, while taking into consideration the competency levels needed for the actual job role and the future ones. This approach enhances resource allocation activities by empowering organizations to allocate the right resource with the right skills to the needs of a given activity or engagement.

3. Personalized career and learning paths based on people’s interests and capabilities

Workforce development has become increasingly important in today’s competitive landscape. Uncovering development paths and personalized learning and mentorship programs with the help of analytics and intelligent nudges is an effective way to improve employee performance and engagement, increase productivity, reduce employee turnover and improve morale, among others.

4. Transparency over skills at the organizational level and the possibility to redeploy talent fast

Leaders that have access and visibility over skills at the organizational level and its dynamics can assess easier their workforce capabilities. They have an overview of how employees evolved in a certain period and can make better decisions, and faster redeploy talent according to the challenges that arise.

The Skills-based approach is easier to implement with an agile platform

skills-management-nestor-platform

Nestor is the platform that enables organizational agility to maintain competitiveness and lead change by shifting the focus from tightly constrained job roles to dynamic skill profiles. With Nestor, you can identify the necessary skills for the future of work, map them around your talents and prepare your people for the future of work by upskilling and reskilling them in an ongoing way. Our skills-based approach helps you identify evolving skill needs, track and evaluate skill levels, match skill supply and demand, and develop and grow both organizational and people capabilities.

With the help of our People Intelligence Platform, we take one step further beyond the skills-based approach that relies solely on fixed inventory skills. Instead, we offer a holistic view of the employees by connecting the multiple experiences of an employee within an organization such as behaviors, interactions, performance, engagement surveys, and specific skills acquired or desired. On top of this data, we use benchmarks and predictive analytics to uncover next-gen actionable insights about future risks, opportunities, or possible gaps between individuals and organizations.

Using AI algorithms, in Nestor, each employee gets a dynamic skills-based profile as a starting point for managers to identify strengths and become better coaches and for people to seize all opportunities to continuously develop their knowledge.

At Nestor, We rely on people analytics only to harness a human-centric approach that revolves around the employee. For us, it’s all about the employee achieving transparency in the organization, being connected to the mission and strategy of the organization, and having the autonomy to decide what is the next step in their career, all connected to their unique talent, potential, and aspirations.

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